General Information

Our website is designed to provide you with useful information about clinical trials. Registration is not required in order to access the public areas of our website. However, you may, at your option, choose to register in order to access certain resources and areas of our Website, for example, to find a clinical trial near you. We do not collect personal information from individuals who choose to browse our site without registering.

Personal Information

Personal information that may be provided by you on this Website includes:

  • Your name
  • Your telephone number and
  • Your e-mail address

This information is voluntary and is not required in order to visit our Website.

All personal information is kept confidential and maintained on secure servers.

Purposes of Processing

The Personal Information that we collect from you on this website may be used in the following ways:

  • To send you information about our active /upcoming clinical trials and information related to clinical trials of interest to you. You may receive phone calls, voicemails, text messages and emails regarding clinical trials. You may opt out at any time.
  • To enable you to connect with a our research facility conducting a clinical trial of interest to you, and, with your permission, to enable that clinical trial site to access personal information provided by you on our website and connect with you.
  • To improve our Website. We continually strive to improve our Website based on the feedback we receive from you.
  • To improve customer service. Your personal information helps us to more effectively respond to your customer service requests and support needs.
  • To enable registration of clinical trial sites in our program.

Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than to facilitate your contacting a clinical trial site conducting a trial of interest to you, or to facilitate such a site contacting you.

This processing of your personal information is based on your explicit consent, which is indicated by your taking the affirmative act of providing personal information where requested on the studies. Provision of such personal information is voluntary.

Sharing Information About You

IIS will not share your personal information that you provide on its website

Right of Access, Correction or Objection

Whenever we process personal information, we take steps to ensure that your personal information is kept accurate and up to date for the purposes for which it was collected. If you would like to contact IIS to request access to your personal information, to update your personal information, to object to the processing of your personal information or to make inquiries regarding this policy or your privacy rights, please email Support at

Email Opt-Out

Every email message sent by IIS provides a clear link to directly and securely update and/or unsubscribe your information. We immediately unsubscribe individuals who request it.


A cookie is an element of data that is sent to your browser. Your browser may store it on your system based the preferences you have set on your browser.

Our website uses cookies for Google Analytics. These cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

You have the option to configure your Internet browser to notify you when you have received a cookie and provide you with the choice to accept or decline to accept the cookie. Further, you have the option to block all cookies.

Google Analytics

Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) which uses cookies to help analyze how users use the sites. The information generated by the cookies about your use of the websites (including your IP address) will be transmitted to and stored by Google [on Image Information System Inc behalf] under Google’s privacy policies:


You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of our websites. By using our websites, you consent to the processing of your information by Google in the manner and for the purposes set out above.


We take reasonable technical and organizational security measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We use advanced firewall protection and various anti-virus software to safeguard personal information volunteered on the IIS website and to minimize the risk of a security breach. Further, we use Secure Socket Layer technology that uses server authentication and data encryption to ensure that our customer and partner data is secure. Although we thoroughly test the security of our websites and services and want to provide you with the greatest protection possible, sharing information over the Internet can never be fully secure.

Retention of Personal Information

Personal information that you provide on the IIS website will be retained by IIS for a period of 3 years. Upon expiration of the retention period, your personal information will be removed from our IIS systems. Personal information that you have provided to clinical trial sites with which you have chosen to interact after leaving the IIS website is subject to the data retention policies of those clinical trial sites.

Children’s Privacy

we are committed to protecting the privacy of children. Neither IIS, nor any of its websites or services, are designed or intended to attract children under the age of 13. We do not collect, solicit, or use Personally Identifiable Information from any person we actually know is under the age of 13. If we learn that we collected Personally Identifiable Information from any child under the age of 13, we will endeavor to delete that information as soon as possible. Please contact IIS at if you have reason to suspect that we have collected Personally Identifiable Information of any child under the age of 13.

Additional Rights

You have the right to file a complaint regarding the processing of your personal information with the relevant competent authority.

Modifications to Policy

We reserve the right to modify or supplement this Privacy Policy at any time. However, we will always process your personal information according to the Privacy Policy that was in effect at the time of collection. The most recent version of the Privacy Policy will appear on the website with the relevant modification date. Please check this Privacy Policy frequently and particularly before you submit additional information via the Website.

Contact Information

If you would like to contact IIS in order to make inquiries regarding this policy or any of your rights under the policy, please email support at

Telephone Consumer Protection Act (47 U.S.C. § 227)

In compliance with the Telephone Consumer Protection Act (TCPA) and the Cellular Telephone Industries Association (CTIA, an international industry trade group representing the interests of wireless telecommunications companies) we disclose on each opt-in page what users are to expect for SMS interaction and users agree to receive messages about current and future studies.

Users are given disclosure that text messages and data rates may apply.

Users are given opt out instructions with each SMS message and may opt out at any time by texting STOP.

When a user sends STOP we will prevent them from receiving any additional messages. Below is the exact message:

“You have successfully been unsubscribed. You will not receive any more messages from this number.”

Users receive an automated SMS message instantly after the user opts in via any web form.

In compliance with TCPA, follow up SMS communication initiated by IIS will only be sent between 8 a.m. and 9 p.m. in the users’ time zone.

All records are kept for a minimum of 4 years, which is the federal statute of limitations for bringing an action under the TCPA.